When new messages are posted in the channels you are syncing, you can enable an automated reply.

This automated reply includes a link to relevant answers that we have found in your community site using our answer engine.

This helps people to find answers to their questions while they wait for someone to reply.

This automated reply will come from a bot/app user in your Slack workspace.

If your organization logo and name has been configured, the bot name will appear with these customizations instead of as “Hall”.

Channel syncingInvite link